Privacy policy

Switchyard processes the data you and your respondents give us only to provide the service. We do not sell personal data and do not use third-party advertising trackers.

What we store

Account data (name, email, hashed password), workspace content you create, usage records for billing limits, and security logs (IP address, user agent) for abuse prevention.

Your controls

Workspace owners can export all workspace data as JSON and permanently delete a workspace or account at any time from Settings → Your data. Deletion removes the data from our primary database immediately.

Third-party AI

AI features run only when a workspace adds its own provider API key. Content you submit to an AI feature is sent to that provider under your agreement with them. API keys are encrypted at rest.

Requests sent through the gateway

Prompts and responses pass through Switchyard to the model provider you configured, under your agreement with that provider. By default we store only request metadata (time, key, model, provider, status, latency, token counts), not prompt or response content. Content is stored only if a workspace admin turns on content logging, and is deleted with the logs after the plan's retention period (7 days on Free, 30 on Pro).

Contact

Privacy requests: contact support or support@switchyard.invalid.